Kumla, Sweden
Företagsgatan 7
N/A
+46 19263666
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
We came here under the worst of circumstances, our pug had gotten severely I'll in the middle of the night and had started to deteriorate before our eyes. The took us in first thing in the morning and got her checked out. Unfortunately there was another ng they could do and we had to send her on to the rainbow bridge. The vet who helped us was beyond amazing, very understanding and showed great empathy for our situation. HOWEVER, they left my mom with Argit in the room for a longer period without checking in with her. I had to go to the front desk to ask them to send the vet over asap as Argit was getting worse by the minute. I was disappointed in the front desk staff as they had forgotten about the seriously ill pug who they've just admitted. Please connect more with your clients, especially as I had to say to them that they had to come back to the exam room to put our dog down as I was standing by the check in desk with other people around. This is for me a delicate subject which I don't like speaking about loudly. For further improvements, just keep in the back of your head what dogs have been checked in and for what reason they are in for. Again, the vet who helped us was very understanding and did a great job in comforting us as she performed her job duties. Thank you!
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Very good hospital for your animal you have to book before you come or you have to wait for a long time very qualified staff you can get all the medical attention for your animal I would recommend this place
Kanon zuperpersonal
Vaccination...
Vi fick otroligt bra bemötande när vi tog bort vår sjuka gamla hund. Veterinären förklarade vad som skulle hända och vi fick ta farväl utan stress.
Väldigt nöjd med de veterinärer och vårdare som tog hand om min akut sjuka hund (njursvikt) Jasmine. Fint engagemang, svarade på alla frågor och var tydliga med prisbilden. Väldigt sympatiska under en svår tid. Tyvärr räckte det inte hela vägen och Jasmine fick somna in en vecka senare.
Det framgår med pinsam tydlighet att det är pengar som gäller först och främst. Priserna är horribla och de föreslår alltid så mycket vård de kan pracka på en. Är inte tillmötesgående över huvud taget när man vill ha nånting tillbaka. Sist fick vi också vänta en vecka på en simpel rådfrågning via telefon. Men veterinärerna ger rätt vård så därför inte bara en stjärna.
Alltid nöjd oavsett hur tråkigt besöket än är. Tagit så god hand om min katt som fått FORL/TR. Speciellt Leif som opererade sist, rekommenderar starkt. Så fina stygn och läkning
Deli
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Wheelchair-accessible entranceWheelchair-accessible toilet