Stockholm, Sweden
Karlbergsvägen 77
N/A
+46 8247603
I am a little surprised with all the negative reviews, though I've had no experience with their customer service. Recently flew 2 flights with them & was so surprised with the onboard service. A free bottle of water, free sanitiser packet, free sandwich & free snacks. The toilets on board were very clean.
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Cancelled our flight 7 months ago and it is not possible to get in Contact with them. Have requested a refund but they never answer…….for 7 months!!!
Terrible costumer service, it's almost impossible to book a pet. I've been calling like 15 times, they hang up 6 times, and I've been waiting to get in touch with them around 2 hours, and nothing. And the only way to book a dog is by calling them.
Do not fly this airline! Delayed over 24 hours to my destination and put my friend who payed for a ticket on waitlist and she couldn’t get on. She missed the flight and her wedding the next day. Terrible service except for literally one semi-decent person. Seats are incredibly uncomfortable and it’s obvious the airline doesn’t care about the content of their passengers.
Avoid this airline, alot of delays and theier customer service is useless. No replys in one month when it comes to claims and refunds
F@cking warning! No response in 6 weeks. Worst service I've ever experienced. And f.... Sas for closing the gate 5 minutes earlier.
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Deli
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