Luleå, Sweden
Kaserngatan 1
N/A
+46 706666805
Wheelchair-accessible entrance
We booked 2 trips with them during a weekend in Luleå - northern lights and the archipelago and it was a wonderful experience. Although our initial northern lights trip was cancelled, they were kind enough to reschedule it on a later date with minimal hassle. The guide for both our trips Ari was really nice and professional. He made the entire tour very enjoyable and informative. When we couldn't see the northern lights very well due to the weather, he was considerate enough to plan alternate activities and give us a true northern winter experience. Highly recommended if you are planning on activities in Luleå. Very satisfied !!
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The tour was extremely nice. Not only we were lucky enough to see lights, but the guide made sure the entire experience was nice even if we didn't see them. I definetly recommend it.
It was an amazing experience we had in our vacation trip to Luleå. All thanks to Luleå travels. We started with Luleå travel Northern lights tour with cool Craig who said to remember his name same as James Bond(Daniel Craig). He was really nice, informative and also educated us on how to locate and in which direction to look in for Northern lights. We saw the Northern lights and it was simply beautiful. We saw it in Gammelstad and chased it through the frozen river while having warm lingon berry drink. We had not planned to do more tours but by experience we further opted for Dog sledging and Storforsen tour. Dirk and Nadia really helped us in getting the bookings as requested for the time and date. Dogsleding was an incredbile experience and a must try. Storforsen trip was an icing on the cake of our trip. To hike in the snow, see the rapids, have amazing vegan food specially prepared by (Cecillia) and guiding us through it, was the amazing Johanna ,all was just awesome. Thanks for making our trip really memorable. A must try for everyone. If u come to Luleå just opt for Luleå Travels.
We took two tours with Lulea Travel. The storforsen and dog sledding. We toured Storforsen with Craig on the Christmas Day and we all spent a very special time there. Christmas cannot get any better I guess. It was a white Christmas with beautiful rapids to walk by. We also cooked food for the lunch. We toured Dog sledding and the whole experience was so magical. Overall, highly recommend choosing them. The whole administration was super smooth.
We book two activities with Lulea Travel: dogsledding and northern lights. We had a great experience with the dogsledding session: nice and friendly staff, proper equipment and assistance, and beautiful dogs who gave us a moment of fun that we will remember for ever. In the opposite, the northern lights activity was quite disappointing: since the moment the guide picked us at our hotel, we were informed that only a combination of multiple factors, all of them out of control, would help us to see the auroras. In the end we went to different spots with no luck and with no clear information about what an aurora is. Certainly the only good thing was the hot wine and gingerbread we had at the end of the active. Clear information before booking this activity would be more helpful.
We booked three activities with Luleå Travel: Icebreaker cruise, dogsledding, and a snow-shoe tour. We enjoyed each and every one of them, but above all stood out the unparalleled level of service and support we got from Luleå Travel: Since the very early stages of planning, where we got a lot of useful information which helped us choose between the different activities and plan our itinerary. This may sound rather trivial, but the information was concrete and relevant, with actual advice, whereas other operators sometime reply with answers that are intertwined with marketing material to the point that they seem to be taken from the company's brochure. The amazing service continued with attentive replies to all sorts of questions (some of them not even related to the activities...). Finally, when our flight was unexpectedly canceled due to the global Boing 737 8MAX grounding, Luleå Travel went out of their way to help us change the schedule and move planned tours to different days and hours so that we'd still be able to make the most of our trip, and for that we are deeply grateful.
We organized everything from home in Germany via email and online booking. Very easy process and quick email responses. The time we had in Lulea was awesome. Great tours, great people, great nature. Everybody was so kind and inveted us for some coffee afterwords. We can definetly recommend luleatravel and especially Dirk as a guide!
We booked the 3 hours Northern Lights Snow Shoe Walk Tour 2 months in advance. A few days before start it was predictable that chance for northern lights was lower than 5% and weather conditions would be cloudy and rainy. We contacted the agency in advance and get a reply 3 hours before tour start. We asked for options to rescedule because of really bad weather (still raining and 5 degrees - far away from winter experience). The agency owner Dirk understood our concerns, but was not cooperative and let us with a take-it-or-leave-it-option. 2 out of 3 hours it was (as expected) raining and (of course) no northern lights at all. The „3 hours tour“ for 950 SEK per person includes: 1 hour drive (pick-up and return), 45 minutes snow shoe walk and 75 on a fireplace in the woods with coffee.
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