Stockholm, Sweden
Katarina Bangata 25
N/A
+46 86418131
In-store shopping
Good from afar, but far from good. I had a large print framed with Ramverkstan Södermalm upon recommendation of another framing shop whom had declined take the work on account of the large size of the print - which their studio could not accommodate. Unfortunately, I am quite unhappy with Ramverkstan Södermalm handling of the art, attention to detail and quality of handwork, as well as overall customer experience. -Handling of art and materials without gloves which resulted in permanent finger prints on the light oak frame as well as the back of the print. -Using wax as a sloppy shortcut to covering imperfections in joining of frame edges and on blemishes on frame surface instead of taking time to sand to perfection. - Finished job over a week later than agreed. - Defensive and stand-offish attitude when confronted politely with discontent over the quality of the work. Overall I would expect a higher quality of work and more professional customer service considering the near 7000 sek price tag of the job (I was given a 1000 sek reduction in price as consolation). Based on this experience I therefore would NOT recommend Ramverkstan Södermalm.
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