Idre, Sweden
Idre Fjäll 510
N/A
+46 704179519
Very bad communication, very bad service, very unfriendly. Due to a blocked road because of the snow we were 10 mins late, (we drove like crazy! Tried to call the number) we could not call anyone, no one answered the calls for several times. We waited in the cold snow for 30 mins and no one showed up. When someone finally answered the call, they told us the guide already left and the snowmobile tour was fully booked, but all the snowmobiles were still there. I tried to explain why we were late and if it was possible to join another (part of a) tour, but they said it was only possible to join the most expensive one and that it was not their fault the guide left. I understand we had to be on time, but what kind of company does not pick up their phone? Or can arrange a compensation for the big dissappointment? The guy on the phone just hang up on me when I told them I was dissappointed. Maybe he doesnt know the word \sorry\.
like
Great fun!
To many scooters. Focus more on customers. The man is rude!
The tour itself was okay, but the owner is very unfriendly!
Only to short
Fantastiskt bra aktivitet för hela familjen. Guiden Alexander tog betyget från fyra-till fem stjärnor.
God gulasch & kaffe i kåta med öppen eld och renplädar. Sedan vedeldad bastu & badtunna. Supermysigt!!
Tack för en fantastisk tur! Vår guide Alexander tog väl hand om oss och var mycket trevlig. Super kul, fin natur och väldigt prisvärt. Rekommenderas starkt.
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